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Your growing business needs tech support. Naturally, you turn to Google and enter, “IT help” or “tech support in ‘my city’”. These are great search terms, and you’re on the right track to finding the assistance you need. However, as you have researched your options you may have come across the term “managed services”. What does this mean? How do managed services providers differ from regular IT support companies?

Managed services providers work on your information technology systems just like the best IT support companies, but managed services providers operate on a fundamentally different philosophy.

As your company grows, it’s important to keep costs low, but not all expenses should be shoe-stringed. Consider these 4 common misconceptions about IT service companies that cause business owners to skimp on IT support and lose valuable uptime.

Misconception #1

“My computers and networks do not require regular monitoring and maintenance.