Why
agj
Just like you and your business, organization or municipality, the AGJ team is committed to making the Gulf Coast communities a better place to live, work and play.
We continue to adopt new ways of doing things smarter and changing as newer technologies evolve. AGJ has empowered every member of its the staff to make client decisions without waiting on a manager or company officer to give them the go ahead.
Every employee at AGJ has a voice and can make decisions; the ship is currently sailing with 27 exceptional, knowledgeable, trustworthy people to handle any situation.
Our values are the same as yours, we respond quickly, we do things right the first time, we give honest feedback without tech jargon or attitude.
We like to say, “We are your IT department” because we become an extension of your organization.
We invite you to learn more about AGJ and the people who make us great.
Brian Alford
CEO
Headquartered in Gulfport, Mississippi and with a second office in Mobile, Alabama, AGJ Systems is the managed IT service provider of choice for government and SMBs in the counties of Jackson, Hancock, Harrison, Stone, Green, and Pearl River as well as New Orleans, Biloxi, Pascagoula and the Pensacola communities.
AGJ is grateful and honored to receive Channel Future’s MSP 501 award again for 2022. We were ranked #64 in the world and #1 in Mississippi. The hard work of our entire team contributes to this achievement, and we couldn’t be prouder.
Core Values
Our mission is to deliver the best IT support and management services on the Gulf Coast, leading to success and prosperity for our clients, employees, and partners. We make technology simple so our clients can focus on running their business.
We value values. These are the core values that we live by:
- Do the Right Thing: We identify and solve problems for our clients. No matter who or what caused a problem, we make it right. This core value can be summed up in “The Golden Rule.”
- Driven and Passionate: We inspire others with our thirst for excellence. We are tenacious and accomplish amazing things.
- Caring and Client Empathy: We make time to help others and share information openly (overcommunicate). We care intensely about the success of AGJ and our clients and seek out what is best for our clients.
- No Negativity: We treat everyone with respect regardless of status. We focus on great results and others like to be around us.
- Owns Own Expertise: We’re life-long learners and focus on self-improvement.
7 Things We Do Better
With our IT Support and Computer Network services, we employ technology to increase your company’s productivity and operations.
1. We’ll respond in a hurry
When you sign up for our Complete Care Plan, we guarantee a fast response time to all of your urgent needs (less than 60 minutes).
2. Repairs in a flash
Why wait all day for your computer to be repaired? Your computer IT network is important to you. So we offer prompt remote network IT support services. This network support service allows your computer network to be accessed remotely.
3. Delivered in plain English
Know that we will answer any computer support & maintenance questions you have so you clearly understand. There is absolutely no intimidating “geek speak” by our IT support technicians.
4. We guarantee absolute 100% satisfaction.
The total satisfaction you deserve awaits you with our technology services and IT consulting. With our IT management services, nothing will get in the way of making sure you are a happy client.
5. A clear and certain outcome – no unwanted surprises
Feel secure that your network or data will not be damaged in the process. Before we begin computer maintenance, we check first to see if there are any possible problems and alert you first. We will explain to you any potential risks involved and get your approval before we begin the work.
6. Our bill will be accurate – That’s our promise
Every invoice from us is spelled out in detail and completely accurate. We guarantee it. Since you pre-approve all charges, your IT consulting bill will present no “mystery” charges.
7. Supporting our community
We strive to better our clients’ businesses and the community in which we live and work. Each year we donate time, services, and equipment to area non-profit and charitable organizations. We are constantly looking for new ways to give back to a community that has given us so much.
We Know What You’re Up Against
Do you know how much each minute of downtime could cost your business? We have the experience you need to ensure your cloud disaster recovery strategies and solutions are a solid match for any threats you may face – we’re with you every step of the way to help you achieve security.
Current Team Member Certifications
- CCNP
- CCNA
- CCDP
- CNE
- CCENT
- BNE
- Sophos
- CJIS
- Allworx
- VoIP
- Bicsi
- CompTIA A+ IT technician
- CompTIA Security+
- CompTIA Network+
- CompTIA Server+
- CompTIA CySA+
- CompTIA Cloud+
- Comp TIA CSIS
- CompTIA IT Operations Specialists
- CompTIA CIOS
- CompTIA Network Infrastructure Professional
- CompTIA CSCP
- CompTIA CSAP
- CompTIA CCAP
- Microsoft Certified Professional
- Microsoft Certified Technology Specialist
- MCSA 2008
- MCSA 2016
- Microsoft Certified Systems Engineer
- Microsoft Azure Fundamentals
- Connectwise Manage Certified Expert
- Millennium
- AVID Inews
Don’t Take Our Word For It, Here What Our Clients Have to Say
“I can’t brag enough about how friendly, knowledgeable, prompt and efficient all of the employees at AGJ
have been over the last year.
It makes me wish I had switched to them earlier!”
Dedicated To The Communities We Serve
You must be logged in to post a comment.